google-site-verification=S5XCpfw8kJrO0e4srhRcvSAli1M6jurLLFEErKYzC3Y Policies | Wayback Chronicles

 SHOP POLICIES  

If your question isn't answered here, please be sure to contact us for more information.

1. Orders

 

ORDER TRACKING INFO

Copyright, intellectual property, or other licensing information is specific to an item, not to our shop, with the exception of handmade goods. All items with copyright information specific to another company or brand will be listed in the description.

2: SHIPPING

 

Processing time: 3-5 days processing. Delivery times, and tracking numbers will be emailed upon item shipping.

Shipping Methods:

1. Priority Mail

Extra Small (Mailbox delivery) - $7.75

Small (Mailbox delivery) - $8.30

Medium (Package delivery) - $15.05

Large (Package delivery) - $21.10

2. UPS/Fed Ex​

Price will vary dependent on weight and location. 

3. Local Delivery

Extra Large Items Only (Pickup - New Orleans)

 

Locations shipped to:

Continental USA ONLY

3: GIFT SHIPPING

 

We are happy to ship your gift to any address you like! Let us know if you are specifically sending your item as a gift and we will be sure to include your special message.

4: RETURNS

 

We only accept returns which are shipped within 48 hours of delivery. Funds will be returned (minus shipping costs) as soon as the item is returned in the same condition it was originally shipped in. 

5: PAYMENTS

 

Accepted forms of payment: Credit Cards, Paypal, Cash, & Venmo

6: PRIVACY POLICY

 

Information Collected

The information we collect from you is never shared, sold, or given to any third parties with one exception: when we are fulfilling orders we must share shipping information to get your product mailed out. 

Why We Need Your Information

We use your personal information or send you offers and advertising with your affirmative consent to receive marketing messages in compliance with all legal obligations, and in your interest (such as improving our services).

 

How We Use Your Information

We will use your information only as needed to provide services, such as fulfilling your order, settling a dispute or providing customer support. 

We will only use your information provided you have given your affirmative consent, which you may revoke at any time, by simply submitting your request by email to mrwayback@waybackchronicles.com.

We will keep your information to comply with legal obligations such as in court, through legal claims, or retaining information about your purchase as required by tax laws.

We will also keep your information for the purpose of The Wayback Chronicles interests which are not overridden by your rights or interests such as, providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services. 

Third Party Information Sharing Disclosure

The only information we will ever share is in a very limited means. We must engage certain trusted third parties to perform functions and provide services to our business, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in this privacy policy. However, we may also be required to retain this information to comply with legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 5 years.

Your Rights

You may have the right to access and receive a copy of the personal information we hold about you by contacting us via email mrwayback@waybackchronicles.com. You have the right to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (such as data stored for legal reasons), we will always delete your personal information upon request. You may object to our processing of some of your information based on our legitimate interests and receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is need for legal reasons.

Contact Information

With any questions, please contact us using email: mrwayback@waybackchronicles.com or by phone 615-487-1499.

© 2020 Wayback Chronicles Team

mrwayback@waybackchronicles.com

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